Solve Meaningful Problems. Build Practical Solutions.

About the Role

This role blends the responsibilities of a Project Manager and an Account Manager. You’ll work closely with clients throughout the lifecycle of their projects—because many of our clients engage in continuous development, this role goes beyond delivery. You’ll play a key role in identifying additional work with new and existing clients.

What You’ll Do

• Serve as the primary point of contact for clients across the full lifecycle of their projects.
• Blend project management and account management to keep delivery on track and aligned with client goals.
• Partner with clients engaged in continuous development to identify and scope additional work.
• Build lasting relationships that uncover new opportunities with both new and existing clients.
• Coordinate closely with Pontem’s delivery and analytics teams to translate client needs into practical solutions.

What We’re Looking For

• Experience spanning project delivery and client/account management.
• Strong communication and relationship-building skills.
• Comfort managing multiple concurrent client engagements.
• A consultative, solutions-oriented approach to client work.

About the Role

We’re looking for a Go-To-Market Manager to help drive our sales and growth across Canada. In this role, you’ll work closely with our Co-CEOs and broader team to identify new opportunities, develop relationships with prospective and existing clients, and help bring Pontem’s solutions to market.

This is a hands-on role that combines sales, marketing, client relationship development, project management, and solution strategy. You’ll be involved throughout the client acquisition journey — from identifying a potential opportunity and understanding a client’s needs, through developing the right solution and handing the project off to our Operations team.

What You’ll Do

Client Acquisition, Sales & Account Development

• Own the end-to-end client acquisition process, from lead generation and prospecting through client sign-off and handoff to Operations
• Develop and maintain a structured lead generation and sales process
• Identify prospective clients and opportunities that align with Pontem’s Ideal Client Profile
• Build and nurture relationships with prospective clients across Canada
• Track and report on key sales and lead-generation metrics
• Identify market opportunities for existing Pontem solutions and potential new solutions
• Develop and execute campaigns to test market interest in specific Pontem solutions with existing and prospective clients
• Work with Relationship Leads to identify opportunities to expand the solutions and services being used by existing Pontem clients

Marketing & Market Awareness

• Develop quarterly plans to increase awareness of Pontem and its solutions
• Identify and execute opportunities across client education, events, social media, the website, Clutch, and other marketing channels
• Help strengthen Pontem’s brand and position in the market
• Support the development of case studies, testimonials, client stories, and other marketing materials
• Help develop demos, sales tools, website content, and other materials that make Pontem’s solutions easier to understand and demonstrate

Internal Collaboration

• Work closely with Pontem’s Co-CEOs to develop and execute sales and growth strategies
• Work with Operations, Analytics, Innovation & Automation, and other technical team members to align market needs with Pontem’s capabilities
• Submit and manage internal projects that support the growth and improvement of Pontem’s sales function
• Contribute to improvements in internal project management processes, templates, sales tools, and methodologies
• Share client insights, lessons learned, market feedback, and potential opportunities with the broader team

What We’re Looking For

• Experience developing and managing a lead-generation funnel and nurturing prospects through a sales process
• Experience building and maintaining strong client relationships
• Experience working with technical teams and a general understanding of software development, data solutions, portals, applications, or business systems
• Experience leading client meetings, workshops, discovery sessions, requirements gathering, and solution demonstrations
• Strong organizational and time-management skills, with the ability to manage multiple opportunities and priorities
• Strong written and verbal communication skills
• Strong problem-solving and decision-making abilities
• A naturally curious mindset and the ability to ask thoughtful, insightful questions
• A strong listener who takes the time to understand the client’s needs before proposing a solution
• Someone who can work independently, take ownership, and know when to involve others

Why This Role Matters

At Pontem, growth isn’t just about selling more projects. It’s about finding organizations that have meaningful problems to solve and helping them use technology to operate more effectively.

As our Go-To-Market Manager, you’ll play a key role in identifying where Pontem can make an impact — and helping turn those opportunities into long-term client relationships. You’ll also have a direct influence on what Pontem builds next.